Dear GICS Customers,
Due to recent changes in both airline and Customs regulations and procedures, we have experienced delays with several airsoft shipments.
We have finally managed to overcome the language barrier and identify and remedy the situation.
As a result, we are pleased to announce that all our incoming shipments are scheduled to be shipped by air before the weekend.
We apologise for the inconvenience caused and assure you that we have and continue to do everything possible to ensure the quick and swift delivery of stock and outstanding orders as possible.
It does not benefit us in any way to delay shipments and it frustrates us and much as it frustrates our customers.
On a more positive note, now that we have gone through the process and are up to speed with the new requirements, future shipments should not experience the same delays.
We thank you for your patience and understanding in this regard.
At your service,
The GICS Team