Please note that we are currently experiencing intermittent phone line problems where calls are being cut off and at times we cannot hear the person on the other end.
Telkom informs us that they are upgrading the infrastructure in the area and that we may experience some issues.
Please email us at retail@gicombatsupplies.co.za should you have any problems getting hold of us on 021 555 3858.
We apologise for the inconvenience, thank you for your understanding and look forward to being of service to you.
At your service,
The GICS Team
Email. retail@gicombatsupplies.co.zaWebsite. www.gicombatsupplies.co.za
HTML Header
Showing posts with label problems. Show all posts
Showing posts with label problems. Show all posts
Wednesday, 10 July 2013
Wednesday, 5 June 2013
Intermittent Phone Problems
We experienced intermittent phone line problems this morning. (05/06/2013.)
We have been assured by Telkom that the issue has been resolved and that we can receive incoming calls again.
Please email us at retail@gicombatsupplies.co.za should you have any problems getting hold os us on 021 555 3858.
We thank you for your understanding and look forward to being of service to you.
At your service,
The GICS Team
Email. retail@gicombatsupplies.co.za
Website. www.gicombatsupplies.co.za
We have been assured by Telkom that the issue has been resolved and that we can receive incoming calls again.
Please email us at retail@gicombatsupplies.co.za should you have any problems getting hold os us on 021 555 3858.
We thank you for your understanding and look forward to being of service to you.
At your service,
The GICS Team
Email. retail@gicombatsupplies.co.za
Website. www.gicombatsupplies.co.za
Friday, 1 February 2013
Phone Line Problems
We have received a few complaints from customers telling us that our phones just ring when they try to call us.
The problem appears to be intermittent. We have tried to identify the problem, but we have not been able to find anything wrong.
If this this happens to you, please email us at info@gicombatsupplies.co.za with the details thereof so that we can try and rectify this as soon as possible.
If possible please try to provide the following info:
1. The date and time of the call.
2. What happened when it started ringing.
3. Did it occur before, during or after the voice prompter message? If it happened after you entered an extension number, which extension did you enter?
The problem appears to be intermittent. We have tried to identify the problem, but we have not been able to find anything wrong.
If this this happens to you, please email us at info@gicombatsupplies.co.za with the details thereof so that we can try and rectify this as soon as possible.
If possible please try to provide the following info:
1. The date and time of the call.
2. What happened when it started ringing.
3. Did it occur before, during or after the voice prompter message? If it happened after you entered an extension number, which extension did you enter?
5. Any other information that could be of use.
We appreciate your understanding and assistance in this regard.
Please do not hesitate to contact us on 021 555 3858 or info@gicombatsupplies.co.za with any info.
At your service,
The GICS Team
Email. info@gicombatsupplies.co.za
Website. www.gicombatsupplies.co.za
We appreciate your understanding and assistance in this regard.
Please do not hesitate to contact us on 021 555 3858 or info@gicombatsupplies.co.za with any info.
At your service,
The GICS Team
Email. info@gicombatsupplies.co.za
Website. www.gicombatsupplies.co.za
Subscribe to:
Posts (Atom)